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This bizarre French customer habit is driving shop owners crazy
Upgrading to a new smartphone can be expensive, yet your old device might still fetch a decent amount of money. When it comes to selling, many people focus solely on the condition of their device, but another detail could increase its resale value by a significant margin.
The refurbished phone market is more vibrant than ever. From individuals hunting for deals on platforms like Craigslist, to specialized websites purchasing devices, and stores offering trade-ins, a smartphone that’s a few years old can still hold substantial value. Naturally, this assumes the phone is in good condition, unlocked, and properly reset. But even when these criteria are met, why do two identical phones in similar condition not always sell for the same price?
Firstly, when someone is in the market for a used phone, they look beyond just the model or storage capacity. They are also trying to avoid any unpleasant surprises. A seller who posts multiple clear photos, accurately describes any scratches, and clearly states what’s included with the phone is more trustworthy than one who rushes their listing into a few lines. This is why professionals in the refurbished market place so much emphasis on how a product is presented. A device photographed against a simple background, with good lighting and comprehensive information, attracts more clicks and more likely initiates contact.

Moreover, most sellers think that a phone is just the phone itself. However, what the buyer sees is the whole package. They envision opening the package, powering up the device, and using it right away. If they have to order a compatible charger, find a suitable case, or figure out which cable works with the device afterward, the listing loses some of its appeal. Conversely, a cohesive package gives the impression of a well-maintained and more reassuring product. Hence, those who sell their device with its original box, charger, and all accessories can often command a price up to 20% higher than others with similar listings.

To give a specific example, an iPhone 13 with 256GB of storage, sold with its box and all original accessories, is listed at 270 euros on Craigslist. Meanwhile, another listing for the exact same model, nearly new but without its box or accessories, is only priced at 220 euros. Similarly, a Samsung Galaxy S22 with 256GB, complete with its box and accessories, is sold for 270 euros on Craigslist, compared to 239 euros for the same model by itself.
It is clear then, a smartphone sold “complete in its box” generates more trust than one sold by itself in a mere envelope. So when you’re ready to post your listing, it’s advisable to display the entire contents right from the first photo. The phone, its box, charger, and cable should be clearly visible, then mentioned in both the title and the description. A few well-taken photos, an honest description, and a complete set are enough to make a difference.
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Felix Marlowe manages Belles and Gals’ vibrant social media platforms. With expertise in social engagement and viral marketing, Felix creates content that sparks conversation and keeps followers coming back for more. From celebrity news to trending challenges, Felix makes sure our social media stays at the forefront of pop culture.






